8150 Arbor Square Dr, Mason, OH 45040 Mon–Fri: 9am–6pm | Sat: 10am–4pm
+1 513-770-9987 [email protected]

Cookie Policy

Last Updated: June 19, 2026

1. Introduction

Welcome to Dave's Hot Chicken's Cookie Policy. This document provides detailed information about how we — Dave's Hot Chicken, operating the website hotchicken-daves.digital — use cookies and similar tracking technologies when you visit our website, interact with our online ordering system, or browse our digital content.

We are committed to being transparent about the data we collect and how we use it. This Cookie Policy should be read alongside our Privacy Policy, which provides broader information about how we collect, use, and protect your personal information in accordance with applicable United States federal and state laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission (FTC) Act for general consumer protection.

If you have any questions about this Cookie Policy, please contact us using the details provided at the end of this document.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website owners to make their websites work more efficiently, improve user experience, and provide reporting information.

Cookies are created by your web browser and stored on your device. When you return to the same website, the browser sends the cookie back to the server, allowing the website to recognize your device and remember information about your previous visits, preferences, and activity.

Cookies set by the website owner (in this case, Dave's Hot Chicken) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable features or functionality provided by third parties to be integrated into a website, such as advertising, interactive content, analytics, and social media features.

2.1 How Cookies Work

When you visit hotchicken-daves.digital, our server sends a cookie to your browser, which stores it as a small file on your device. Each cookie contains a unique identifier and may include information such as:

  • Your session ID or user preferences
  • Items added to your cart or order preferences
  • Your language and regional settings
  • Information about your browsing behavior on our website
  • Login status and authentication tokens

Cookies can be "session cookies" — which are temporary and deleted when you close your browser — or "persistent cookies" — which remain on your device for a set period of time or until you manually delete them.

3. Similar Tracking Technologies

In addition to cookies, we may use other similar tracking technologies on our website, including:

  • Web Beacons (Pixel Tags): Tiny invisible images embedded in web pages or emails that track whether a page has been viewed or an email has been opened.
  • Local Storage: A browser feature that allows websites to store data locally on your device, similar to cookies but with greater storage capacity.
  • Session Storage: Temporary storage that persists only for the duration of a browser session.
  • Fingerprinting: A technique that collects information about your device's browser settings and characteristics to create a unique identifier.

For the purposes of this Cookie Policy, all such technologies are collectively referred to as "cookies."

4. Types of Cookies We Use

We use the following categories of cookies on hotchicken-daves.digital:

4.1 Strictly Necessary / Essential Cookies

These cookies are essential for the proper functioning of our website. They enable core features such as security, network management, and account access. Without these cookies, services you have requested — such as online ordering or accessing your account — cannot be provided. These cookies do not require your consent under most applicable laws, as they are strictly necessary for us to deliver the service you have requested.

Examples of what essential cookies do:

  • Keep you logged in to your account during a session
  • Remember items you have added to your online order
  • Maintain security and prevent fraud
  • Load balance traffic across servers

4.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website. All information collected by these cookies is aggregated and therefore anonymous. It helps us understand which pages are most popular, how visitors navigate through the site, and where we can improve. We use this data to optimize the user experience and improve our food ordering services.

Examples of what analytics cookies do:

  • Track the number of visitors and page views
  • Measure how long users spend on each page
  • Identify which pages generate the most interest
  • Record traffic sources (how visitors found our site)

4.3 Functional Cookies

Functional cookies allow our website to remember choices you make (such as your preferred location, language, or region) and provide enhanced, more personalized features. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these features may not function properly.

Examples of what functional cookies do:

  • Remember your preferred restaurant location
  • Save your meal preferences and customizations
  • Enable embedded video or interactive content
  • Support live chat and customer service tools

4.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. These cookies remember that you have visited a website and this information is shared with other organizations, such as advertisers.

Examples of what advertising cookies do:

  • Build a profile of your interests to show relevant ads
  • Track conversions from Google Ads campaigns
  • Enable retargeting and remarketing campaigns
  • Measure the effectiveness of our marketing campaigns

5. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on hotchicken-daves.digital, including their name, purpose, type, and duration.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users within a session. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate. Limits data collection on high-traffic websites. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Tracks ad conversions. Advertising 3 months
_fbp Facebook / Meta Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Enables retargeting. Advertising 3 months
_fbc Facebook / Meta Stores the last visit or click coming from Facebook. Used to measure advertising campaign effectiveness. Advertising 2 years
session_id hotchicken-daves.digital Maintains your session state across page requests. Required for secure login and checkout processes. Essential Session
cart_token hotchicken-daves.digital Stores your shopping cart contents so your order is not lost when you navigate between pages. Essential 7 days
csrf_token hotchicken-daves.digital Security cookie that helps protect against Cross-Site Request Forgery (CSRF) attacks during form submissions and transactions. Essential Session
user_preferences hotchicken-daves.digital Remembers your preferred restaurant location, spice level preferences, and display settings. Functional 1 year
cookie_consent hotchicken-daves.digital Stores your cookie consent preferences so you are not asked to accept cookies on every visit. Essential 1 year
lang hotchicken-daves.digital Saves your language and regional preferences for a consistent browsing experience. Functional 1 year
_hjid Hotjar Sets a unique user ID to track how visitors use the website. Used to understand user behavior patterns and improve website usability. Analytics 1 year
_hjSessionUser Hotjar Tracks whether a user is included in a specific Hotjar data sample or test. Analytics 1 year

6. Third-Party Cookies and Services

We work with trusted third-party service providers who may place cookies on your device when you visit hotchicken-daves.digital. These third parties include:

6.1 Google Analytics

We use Google Analytics to analyze website traffic and understand user behavior. Google Analytics uses cookies to collect information about your use of our website and generates reports about website activity. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. For more information, visit Google's Privacy Policy.

6.2 Google Ads

We use Google Ads to run online advertising campaigns. Google Ads cookies help us track conversions and measure the effectiveness of our advertising. You can opt out of Google's use of cookies for advertising by visiting Google's Ad Settings.

6.3 Facebook / Meta Pixel

We may use the Facebook Pixel to track conversions from Facebook ads, optimize ads, build targeted audiences, and remarket to people who have taken some kind of action on our website. For more information, visit Meta's Privacy Policy.

7. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (except for strictly necessary cookies). You can exercise your cookie preferences in the following ways:

7.1 Cookie Consent Banner

When you first visit hotchicken-daves.digital, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, or to alert you when a website attempts to set a cookie. Here are links to cookie management instructions for the most popular browsers:

7.3 Third-Party Opt-Out Tools

You can also opt out of interest-based advertising and certain analytics tracking using the following tools:

7.4 Mobile Device Settings

If you access our website from a mobile device, you can control interest-based advertising through your device's settings:

  • iOS (Apple): Go to Settings > Privacy & Security > Tracking and disable "Allow Apps to Request to Track."
  • Android (Google): Go to Settings > Google > Ads and enable "Opt out of Ads Personalization."

8. Impact of Disabling Cookies

While you have the right to restrict or disable cookies on our website, please be aware that doing so may affect your experience and limit certain functionality. Specifically:

Cookie Type Impact of Disabling
Essential Cookies The website may not function properly. You may be unable to log in, place orders, access your account, or complete secure transactions. These cookies cannot be disabled without severely impacting the website's operation.
Analytics Cookies We will not be able to monitor website performance or improve our services based on user behavior. Your browsing experience will not be affected, but our ability to enhance the website may be reduced.
Functional Cookies Your preferences (such as preferred location, spice level, or language) will not be saved between visits. You may need to re-enter your preferences each time you visit the website.
Advertising Cookies You will still see advertisements, but they may be less relevant to your interests. Disabling these cookies does not mean you will not receive any advertising — only that it will be less tailored to you.

9. Your Rights Under U.S. Law

Depending on your state of residence, you may have specific rights regarding your personal data and how it is processed through cookies. These include:

9.1 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights in relation to your personal information collected through cookies:

  • Right to Know: You have the right to know what personal information we collect, use, disclose, and sell, including information collected through cookies.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out of Sale or Sharing: If we sell or share your personal information collected through cookies (such as for cross-context behavioral advertising), you have the right to opt out. You may exercise this right by using our "Do Not Sell or Share My Personal Information" link on our website.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

9.2 Other U.S. State Privacy Laws

Residents of other U.S. states, including but not limited to Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Texas (TDPSA), may also have rights regarding personal data collected through cookies. Please refer to our Privacy Policy for more information or contact us directly at [email protected].

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how websites should respond to DNT signals. As a result, our website does not currently respond to browser DNT signals. However, you can use the cookie management tools described in Section 7 of this policy to control tracking on our website.

11. Cookies and Children's Privacy

Our website, hotchicken-daves.digital, is not directed at children under the age of 13. We do not knowingly use cookies to collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will take steps to delete such information promptly.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable laws, or our business practices. When we make material changes to this policy, we will notify you by:

  • Updating the "Last Updated" date at the top of this page
  • Displaying a prominent notice on our website
  • Sending an email notification to registered users (where applicable)

We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies. Your continued use of hotchicken-daves.digital after any changes become effective constitutes your acceptance of the updated Cookie Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us:

Dave's Hot Chicken — Cookie Policy Inquiries